Defining a New Era in Security Operations: AI SOC

Conifers team
Tom Findling
Tom Findling
Co-founder & CEO
July 2, 2025
Defining a New Era in Security Operations: AI SOC

As security operations face increasing pressure to move faster and remain vigilant and accurate, the new technologies reshaping the market from a new category of innovators are moving just as fast to help them keep up and finally pull ahead.

I’m proud thatConifers.ai has been recognized in the newly established “AI SOC Agents”category in the Gartner® Hype Cycle™ for Security Operations, 20251. But for us, this recognition goes beyond a name drop — we feel it signals the industry’s validation of a new model for running smarter, faster, and more effective security operations.

From Emerging to Essential: A New Category Takes Shape

The “AI SOCAgent” category didn’t exist a year ago. Today, it looks to us to be positioned nearly at the peak of Gartner’s Innovation Trigger curve, which we believe signals its high-impact potential and growing market attention. AI SOC agent tools are being embraced to augment human analysts in essential SOC functions like event triage, false positive reduction, contextualization, and next-step guidance. These agents are no longer just automating—they’re thinking alongside humans.

Our AI-native platform, CognitiveSOC™, brings the concept of agentic AI to life, delivering deep, contextual investigations across multi-tier incidents. And our approach is unique and resonates with customers—unlike the popular “one-size-fits-all" approach of many options, our platform continuously ingests and adapts investigations based on your own procedures, assets, data, historical behavior and risk tolerances, improving precision and response over time.

Establishing Momentum: From Launch to Recognition

Since launching in January 2025, Conifers believes our inclusion in the AI SOC Agent category is the clearest signal yet that the industry is realigning its understanding of what effective security operations should look like.

From the outset, our mission has been to help security teams become more efficient and effective. CognitiveSOC cuts end-to-end investigation times by up to 87%, helping enterprises and MSSPs resolve complex threats quickly and with confidence without the alert fatigue.

Driving Change with Agentic AI

Security teams don’t need more tools. They need results, and Conifers delivers, becoming a force multiplier for the SOC:

  • Strategic analytics and KPIs: More than basic MTT(x), measure how your SOC is impacting the business via increased proactiveness and decreased risk
  • Contextual reasoning that drives accuracy, consistency and speed: Not just alerts, but detailed investigative narratives tailored to an organization’s data, behaviors and decisioning, and risk tolerance.
  • Non-disruptive: Seamless integration means we work where your team works
  • Staged trust-building: Phased rollout approach allows organizations to build confidence in AI at their own pace.
  • Multi-tier, multi-tenant support: Essential for MSSPs who need to scale operations without scaling headcount.

As cyber threats grow more complex—and attackers increasingly weaponize AI—defenders must evolve. To us, Gartner’s introduction of AI SOC agents confirms what we’ve believed from day one: security teams need AI built for the SOC, not repurposed from elsewhere.

What’s Next

Security has long been overdue for new thinking and transformation, and Conifers will continue shaping how the industry thinks about security operations. But this is just the beginning. As more organizations turn to agentic AI to meet modern threats, Conifers will remain at the forefront, actively defining it.

🔗 Learn more about Conifers CognitiveSOC™

1 Gartner, Hype Cycle for Security Operations, 2025, Jonathan Nunez, Darren Livingstone, 23 June 2025

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